In case you are facing Outlook sync issues due to a corrupt or damaged PST file and are looking to restore your precious Outlook data, we recommend you to repair your Outlook data file using Remo Repair Outlook. Re-synchronize Outlook folders To Email Sync IssueĮmpty The "Sync Issues \ Local failures" Folderįix your OST or PST file To Repair Outlook Email Sync Issue 5 Ways to Fix Outlook Sync IssuesĬheck If Your OST File Is Synchronized Or Not However, before trying to fix, convert the OST file to PST using OST to PST converter tool and backup the Outlook data. So, follow the steps given in the below section and know how you can fix the Outlook email sync issue. You need to fix the issue at the earliest to avoid further damage. In such an instance, Outlook won't let you receive and send emails from your Outlook profile.
Depending on your email account settings, the amount of Outlook data, and several other reasons, the synchronization process may be stopped due to a large OST file. For example, when you edit, delete, send or receive an email in Microsoft Outlook, the changes will also be updated on the Microsoft Exchange Server.Īt times, this process might get interrupted and your Outlook may fail to sync emails successfully. That is as and when the Outlook sends and receives emails or any other folder is updated, simultaneously it even updates the Exchange Server about these changes. Once done click apply and restart Outlook.Synchronization is a built-in process in Microsoft Outlook that happens regularly whenever the PST files or OST file gets updated. Make sure the download shared folders button is unchecked below cached exchange mode. In Outlook, navigate to Account Settings, and double click the account associated with the shared mailbox Emailgistics strongly recommends that customers do this, by following these instructions:
Microsoft has provided the facility within Outlook to turn off cached exchange mode only for shared folders. Turning off cached mode removes the potential for sync issues, but we don’t want to turn off cached mode for all folders. Leading to conflicts with the synchronization of the mailbox. So, another agent might try to do something with the same email, Shared box, this synchronization delay can cause problems if, for example, oneĪgent moves a message in Outlook, but the server doesn’t get notified
However, when there are several people working in a Many organizations use cached mode by default, as it can have a positive impact on performance for regular corporate mailboxes. not shared) mailbox, this doesn’t cause an issue, because there’s only one-to-one communication of changes to the mailbox, and a short delay doesn’t affect anybody else. When you’re working in an individual (i.e. Cached Exchange Mode prevents Outlook from communicating in real-time with the server, instead of waiting to synchronize on a timed schedule.
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